This privacy policy sets out how Cherished Cottages uses and protects any information that you provide when you use this website.
Cherished Cottages is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Cherished Cottages may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
This policy is effective from 16 December 2025.
What we collect.
We may collect the following information:
- Contact information, including email address
- Debit or credit card details (which are processed securely and not stored on our systems)
- Demographic information such as postcode or information on how you found our website
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- Processing authorised payments by debit or credit card
- Improving our services and customer experience
Cookies, analytics and marketing
We use cookies and similar technologies to make our website function properly, understand how it is used, and support our marketing.
Analytics
We use Google Analytics, implemented via Google Tag Manager, to collect anonymous information about how visitors use our website. This helps us understand page usage and improve the site. Analytics cookies are only set with your consent, and IP addresses are anonymised.
Marketing and advertising
We may use marketing cookies, including the Meta (Facebook) Pixel, to help us show relevant content and measure the effectiveness of our advertising. These cookies may track visits to our website for these purposes and are only set if you provide consent.
Consent and cookie controls
When you first visit our website, you can choose to accept or reject non-essential cookies. You can change or withdraw your consent at any time using the cookie settings link available on the site.
Further details about the cookies we use can be found in our Cookie Policy.
Promotional communications
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address you have provided. You can opt out of these communications at any time by following the unsubscribe link included in the emails.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the content or privacy practices of those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should review the privacy policy applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law or have your permission.
Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data where appropriate
If you wish to exercise any of these rights, or if you believe that any information we are holding about you is incorrect or incomplete, please contact us using the details below and we will promptly respond.
Contact address:
Cherished Cottages
The Light House
Pannier Lane
Carbis Bay
Cornwall
TR26 2RF